1. Introduction
The Law Office of Vernal Farnum Mejia is an immigration law firm based in Texas with offices in Dallas, Houston, Austin, and Fort Worth. This Privacy Policy describes how The Law Office of Vernal Farnum Mejia collects, uses, stores, and protects the personal information provided by users of our website and our immigration legal services.
By using our website or providing us with personal information through any of our intake forms, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information Voluntarily Provided
We may collect personal information that you provide to us directly, including:
- Full name
- Email address
- Phone number
- Country of origin and immigration status (only when strictly necessary to evaluate your case)
- Legal or personal documentation submitted as part of our services (only when strictly necessary to evaluate your case)
2.2 Information Collected Automatically
We may collect non-identifiable information through tools such as cookies, including:
- IP address
- Browser type
- Pages visited on our site
- Browsing time
3. Use of Information
The information collected may be used to:
- Provide legal advice and evaluate immigration cases
- Respond to inquiries or requests
- Improve our website and services
- Comply with legal or regulatory requirements
- Communicate with you through transactional and informational WhatsApp messages, SMS, or phone calls related to your case or legal consultation
4. Disclosure of Information
We do not share personal information with third parties except:
- When necessary for the client's legal representation
- When the client explicitly authorizes it
- To comply with legal, regulatory obligations, or court orders
- We do not share, sell, or otherwise provide your mobile phone number or your messaging consent data (SMS/WhatsApp) to third parties or affiliates for marketing or promotional purposes.
5. Information Security
We implement reasonable technical and administrative measures to protect personal information against unauthorized access, loss, or disclosure.
6. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes described in this Policy or as required by law.
7. A2P 10DLC Compliance
To comply with A2P 10DLC requirements and ensure transparency in the use of SMS and WhatsApp messaging, we disclose the following:
7.1 Express Consent (Opt-In)
By providing your phone number to The Law Office of Vernal Farnum Mejia through forms on our website, direct messages, WhatsApp, or any other means, you grant explicit consent to receive:
- Appointment confirmations
- Communications about your case
- Informational or administrative messages
- Updates related to our legal services
The messages and calls we send are strictly transactional and informational, directly related to your immigration case. We do not use these channels for promotional or marketing messaging.
7.2 Cancellation (Opt-Out)
You may cancel receiving messages at any time by replying with the word "STOP." After receiving your request, we will stop sending you messages, except those necessary to comply with legal or regulatory obligations.
7.3 Message Charges
Depending on your mobile carrier, standard message and data rates may apply. The Firm is not responsible for charges incurred through your phone carrier.
7.4 Message Frequency
Message frequency may vary depending on the case or stage of legal service. We are committed to sending only relevant communications.
7.5 Use of Data for Messaging
Your phone number will be used exclusively for purposes related to the provision of our legal services and communications you have authorized. We do not share, sell, or otherwise provide your mobile phone number or your messaging consent data to third parties or affiliates for marketing or promotional purposes.
8. User Rights
You have the right to:
- Access your personal information
- Request corrections
- Request deletion of your information where applicable
- Revoke consent previously provided
9. Links to External Sites
Our site may contain links to external websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Policy periodically. The most recent version will be available on our website.
11. Contact
Our Office Addresses:
- Dallas: 7929 Brookriver Dr #540, Dallas, TX 75247
- Houston: 10333 Harwin Dr. Ste 580, Houston, TX 77036
- Austin: 13809 Research Blvd suite 745, Austin, TX 78750
- Fort Worth: 2001 Beach St #225, Fort Worth, TX 76103
Phone: +1 833-887-7273